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Instructions for correcting installation errors for the following error messages :

    1. "Cannot find the 'ini' file."

    Instructions for correcting installation errors

    Solution: make sure that the installer folder is located either on the desktop or on the "C" drive.


    2. "There is a problem with the CrypKey License Service. Please verify that it is installed and running."

    E-Learning Sound File Recording & Playback Tips

    Solution: uninstall the program, restart and install again. See the instructions for "Uninstall.":

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